Here are some FAQs that may help you with your enquiry:
Digital instrumental and singing exams – expiry emails
Due to a technical problem, you may receive an exam expiry email in error. If you have already uploaded an exam video or do not have any active bookings for digital Performance Grade or ARSM exams, you can ignore this email. We are working to fix the problem, in the meantime we’re sorry for any concern this causes.
From August 2022, digital Performance Grade and ARSM exams will be available on demand. There are no booking periods or exam sessions. Instead, you can book, pay and submit the exam video whenever you are ready. You can submit the video when you book or at any time during the following 28 days. Find out when you can start to book using the new service.
2. Performance Grade guidance
Read our Guidance document and watch our Recording Guidance video for all essential information
For booking help see: How to book step by step
3. Submitting a Performance Grade exam video
Watch our recording guidance film to find out how to submit an exam video. The latter part of this video will show you step by step how to upload the video. Written guidance is in the Guidelines on page 8.
Once you have booked you have 28 days to submit the exam video. You can view the deadline (date and time) for submitting the video in your booking. Please allow enough time to upload your recording, as we cannot accept late submissions.
4. How does a parent/candidate create an account to upload a Performance Grade video?
The person making the booking (the applicant) should enter an email address for the candidate or their parent/carer. We then send the candidate an email inviting them to create an account. The account must be set up in the candidate’s name, using their Contact ID so that it connects to the original booking.
Once a booking is confirmed, cancellations are subject to our cancellation policy. It is not possible to postpone or transfer an existing exam booking.
6. Proof of pre-requisite for entry to Practical or Performance Grade 6-8
If you have received notification by email to provide proof of Grade 5 Music Theory or equivalent, please send a photocopy or scan of the certificate to [email protected]. Please include the Candidate’s name and Contact ID for reference.